I love the Ben Davis brand and want to buy some shirts and pants. How can I place an order?
The quickest way to place an order is through our website. All purchases made on our website are encrypted through a secure server to ensure your credit card information is safe. All credit card payments are directly processed through our merchant account provider Paypal. We never actually see your credit card information.
If you have concerns about placing your order online, we also offer payment through Paypal accounts. You must have a Paypal account set up to pay us via the PayPal payment gateway.
Do you ship international?
Yes. Outside of the United States we ship to Australia, Canada, France, Germany, Italy, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom. We ship via FedEx out of San Rafael, CA. Customers are responsible for freight and any duty/customs fees.
What size should I order?
Ben Davis apparel fits true to size unless otherwise noted. For pants, we recommend measuring your waist, this will tell you what size you are (38 inches around means you should order a size 38).
How can I find an authorized retail store?
We are happy to help you find a store near you that carries Ben Davis. Please send us an email at firstname.lastname@example.org with your city, state, zip code and the name of any large city near you.
Is it safe to purchase clothing off of your website?
Absolutely. There is no need to worry about credit card safety as all orders are processed through our secure server. We never see your credit card information or have any access to your credit card numbers when you place your order online. Our 256 Bit SSL Encryption technology is the industry standard and among the finest security available today for ensuring secure e-commerce transactions. All of your personal information, including your name, address, and credit card information is encoded so that it cannot be read while transferred over the Internet.
Which methods of payment do you accept online?
We currently accept Visa, MasterCard, Discover and Paypal. For security reasons, your billing name and address must match that of the credit card used for payment.
Do you charge sales tax on orders placed online?
Yes. We are required by law to charge sales tax on purchases shipped within California state boundaries. Due to recent changes in sales tax laws, we may be required to charge sales tax in other states.
What is your online policy regarding items which are out of stock?
If this happens, we will send you an e-mail notifying you about the out of stock item and your credit card will be refunded. No worries, chances are we will restock your particular item in the future. Occasionally an item you want to order may be out of stock due to a discrepancy in our inventory.